Let’s Connect – We’re Here for You!
We’re Here to Help!
At NiiliiN Online Shop,
your satisfaction is our top priority! Whether you have a question,
need support, or just want to say hello, our friendly team is always
here to help. We’re dedicated to making your experience with us
seamless, enjoyable, and stress-free.
Reach out to us anytime – we’re just a message, call, or click away!
How to Reach Us:
📧Drop Us an Email:
Email: niiliinofficial@gmail.com
We aim to respond within 24 hours – because your time matters to us!
📞 Call Us or Message on WhatsApp:
WhatsApp: +447956622735
Hours: Monday to Friday, 9 AM to 5 PM (EST) / 9 AM to 5 PM (GMT)
We’re here to chat during these hours and would love to hear from you!
💬 Chat Live with Us:
Click the chat icon on our website to connect instantly with our support team.
Available: 24/7
Got a quick question? Our live chat is here to help, day or night!
Send Us a Quick Message:
Fill out the form below, and we’ll get back to you as soon as possible.
Whether it’s feedback, a question, or just a friendly hello, we’re all
ears!
Contact form
Frequently Asked Questions
FAQ
How long have you been in business?
We
launched our Niiliin online website in 2024 as an authorized online retailer products.
How can I place an order?
To place an order, simply browse through our products, select the items you
want, and add them to your cart. Once you're ready, proceed to checkout, enter
your shipping details, and complete the payment. You'll receive an order
confirmation via email.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, and
other secure online payment options. All transactions are encrypted for your
safety.
How long does shipping take?
Shipping times depend on your location and the shipping method you choose. You’ll
receive a tracking number once your order is shipped.
Do you offer international shipping?
Yes, we ship internationally! Shipping costs and delivery times vary
depending on the destination. Please check our shipping policy for more
details.
How can I track my order?
Once your order has been shipped, you’ll receive an email with a tracking
number. You can use this number to track your order on our website or the
courier’s website.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately
with photos of the product and packaging. We’ll arrange for a replacement or
refund as soon as possible.
Can I cancel or modify my order after it’s placed?
If you need to cancel or modify your order, please contact us as soon as
possible. We’ll do our best to accommodate your request, but once the order has
been processed, changes may not be possible.
How can I contact customer support?
You can reach our customer support team via email at support@niiliin.com or through the contact form on our
website. We’re available 24/7 to assist you with any questions or concerns.
We’re Here for You!
At Niiliin Online Shop, we’re always
committed to serving our customers. If there’s a specific product
you’re looking for that isn’t available in our store, feel free to send
us the details. We’ll do our best to source it for you at the best
quality and lowest price, and deliver it right to your doorstep. Your
satisfaction is our priority!